FAQ’s
Frequently Asked Questions
Do I need a License to practise Fishing?
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Yes a license is one of the most essential tools needed to practice Fishing (contact us to get more info)
Where is my order confirmation?
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When you press send, so do we! Your order confirmation is sent to the email address you listed in the billing section as soon as you place your order. If you don’t receive a confirmation, please check your spam folder.
Do you accept international orders?
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We do accept international orders, but we only do free shipping to US, Canada, Mexico and Puerto Rico addresses for now. We will gradually offer free shipping to other countries, so stay make sure to keep updated with our newsletter!
How do I track my order?
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If you leave your e-mail or phone number as your contact information during the ordering process, you will receive a shipping confirmation notice via email or SMS when your order has left the warehouse. We’ll include information so that you can track your order.
How do I change or cancel my order?
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We begin processing orders right away and are unable to make changes. If you need to cancel an order, please contact us. We’ll do our best to catch it before it goes out!
How do I place my order?
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To place an order, simply browse our online catalog for products or use the search bar at the top of each page. When you have found your product, select size, color, and weight then click “Add to Cart”. When you are ready to checkout, click “Cart” in the upper right-hand toolbar then select “View Cart & Checkout.” Confirm that you’re finished shopping by reviewing your selections, then click “Proceed to Checkout.”
Do you offer free shipping?
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Yes! On orders over $120, shipping is free. Your free shipping includes economy shipping and must be within the 48 contiguous United States, Canada, and Puerto Rico. Certain oversized, bulky, or multiple package shipments may require additional charges. For our free shipping option, please note that shipping can take up to 3 business days.
When will my order ship?
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We begin to process orders immediately upon receipt. Orders are processed Monday-Friday and ship out within 1-3 business days, depending on the time of day you place your order.
When will my order arrive?
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Delivery times can vary depending on the shipping method or provider you’ve selected in checkout and the destination of your package. Also, please be aware that weather, shipping holidays, and incorrect billing information can delay the shipment of your order.
What is your return policy?
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If, for any reason, you are not satisfied with your purchase, you may return it for a refund within 30 calendar days from receiving the product. The product must be in new and unused condition and contain the original packaging. Customers are responsible for the shipping costs. Please contact us to get a return authorization form with instructions on how to return the product.
How long will it take to process my return?
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We usually process your return within two business days after receiving the product. After inspection, your refund will be processed and credit will be applied back to your credit card or PayPal account. Depending on your credit card company, it may take between 2-10 days before you see the credit applied to your account.
Can I exchange a product?
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If you’ve received the wrong product, please return the original product and place a new order online.
What is your Warranty policy?
Do you have any Discounts or promotions for fishing gear
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Yes, we get you all our clients a 10% discount code on every purchase you make.